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ERROR: Unable to create Cab Installer Object (when updating Total Protection for Small Business

Step 1 - Obtain the values stored in szDownloadServer and szXMLDataServer to use in Step 2:

1. Click Start, Run, type: regedit and click OK.
2. Navigate to the following location:
   [HKLM\Software\McAfee\Managed Services\Agent]
3. Locate the keys szDownloadServer and szXMLDataServer.
   
   NOTE: The Domain name specified is being used for regional Network Centre (NOC).
   
   Example
   Key values for Germany would be:
   
   - szDownloadServer: http://vs.mcafeeasap.com/MC/DEU/VS40
   
   - szXMLDataServer: http://vs.mcafeeasap.com
   

Step 2 - Check the correct Network Centre Domain is also listed in the SecureObjectSites section

The aim in this step is to verify the following locations are both specified:

• http://vs.mcafeeasap.com
• https://vs.mcafeeasap.com (Secure Socket layer (SSL) reference)
  

1. Navigate to the following location:
   [HKEY_LOCAL_MACHINE\Software\McAfee\ManagedServices\SecureObjectSites]
   
   Example registry key:
   "http://mcafeeasap.com"=dword:00000000
   "https://mcafeeasap.com"=dword:00000000
   "https://mycio.com"=dword:00000000
   "http://mycio.com"=dword:00000000
   "https://nai.com"=dword:00000000
   "http://nai.com"=dword:00000000
   "https://mcafee.com"=dword:00000000
   "http://mcafee.com"=dword:00000000
   "file://dontcare"=dword:00000000
   "myui://dontcare"=dword:00000000
   "myrm://dontcare"=dword:00000000
   
   NOTE: In this example both keys values are populated but with this issue the keys will be missing.
   
   
2. While in the SecureObjectSites section, in the right pane right-click and select New then DWORD Value.
   
3. For the DWORD, enter the http Domain name extracted from the SzDownloadServer entry in Step 1.
   Example: http://mcafeeasap.com
   NOTE: Ensure to remove the vs from the Domain name obtained in Step 1 (http://vs.mcafeeasap.com)
   
   
4. Remaining in the SecureObjectSites section, in the right pane again, right-click and select New then DWORD Value.
   
5. For the DWORD, enter the https Domain name extracted from the SzDownloadServer entry in Step 1.
   Example: https://mcafeeasap.com
   NOTE: Ensure to remove the vs from the Domain name obtained in Step 1 (https://vs.mcafeeasap.com)

Unable to open Wab Outlook Express

If there is no path shown in the Address Book under Help | About Address Book, that means OE is sharing the Contacts folder in Outlook, and so no *.wab file is being used. Sharing allows OE to display only the Contacts folder in the default *.pst in Outlook's default Profile. You can't access other Outlook folders, just the Contacts folder, and there is no support for using Shared Contacts amongst multiple OE Identities. To turn off sharing and revert to using a *.wab, click Tools | Options (which appears only in OE5/5.5 and only if Outlook98/2000 is installed and configured in Internet Mail Only mode). However, starting with OE6 and Outlook 2002 (Outlook XP) and Outlook 2003, sharing is no longer officially supported. If you install as an upgrade and sharing is already enabled, it will remain enabled after the upgrade (or at least, it should). Therefore the Tools | Options has been removed from OE6. In that case, you can still manually enable (or disable) sharing by editing this registry key after closing Outlook Express:

| HKEY_CURRENT_USER
|----Software
|-------Microsoft
|----------WAB
|--------------WAB4

Create a new DWORD value named UseOutlook, or modify that value if it already exists. To enable sharing, so that OE no longer uses a *.wab, set UseOutlook to 1. To disable sharing, set its value to 0. The change will be reflected the next time you open OE.