When starting QuickBooks, the "Loading QuickBooks..." screen appears temporarily, and then the following error message appears:
QuickBooks has a problem in reading this registration file. You need to ask your system administrator to REMOVE this file and re-install QuickBooks
C:\Documents and Settings\All Users\Application Data\Common Files\Intuit\QuickBooks\QBRegistration.dat
Why is this happeningThis error usually occurs if there has been damage to the MSXML component of Windows.
Note: This has been known to occur after installing an update to Symantec's Norton 360 security software suite.
https://support.quickbooks.intuit.com/support/Pages/KnowledgeBaseArticle/1009799
This error may also occur even if Norton 360 is not installed on the computer.
In the Open field, type msiexec.exe /fvaum D:\Qbooks\msxml.msi (replace D with the letter assigned to your CD drive) and click OK
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